100% PASS 2025 GENESYS UNPARALLELED GCX-WFM EXAM TOPICS

100% Pass 2025 Genesys Unparalleled GCX-WFM Exam Topics

100% Pass 2025 Genesys Unparalleled GCX-WFM Exam Topics

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Tags: GCX-WFM Exam Topics, GCX-WFM Valid Exam Experience, GCX-WFM Review Guide, Guaranteed GCX-WFM Success, Latest GCX-WFM Exam Tips

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GCX-WFM Valid Exam Experience & GCX-WFM Review Guide

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Genesys Cloud CX Workforce Management Certification Sample Questions (Q93-Q98):

NEW QUESTION # 93
Which of the following is a benefit of synchronizing time-off requests?
Response:

  • A. It ensures requests align with agent skill levels
  • B. It updates activity codes
  • C. It integrates time-off with agent adherence data
  • D. It modifies daily call volume predictions

Answer: C


NEW QUESTION # 94
In Genesys Cloud, which two actions can be performed to validate a work plan?
(Choose two)
Response:

  • A. Check for scheduling conflicts
  • B. Add an approval signature
  • C. Ensure activities align with business needs
  • D. Verify agent login times

Answer: A,C


NEW QUESTION # 95
When you add a forecast modification, you need to enable it to be active.
Response:

  • A. False
  • B. True

Answer: A


NEW QUESTION # 96
In Genesys Cloud workforce management, an activity code must always impact adherence.
Response:

  • A. False
  • B. True

Answer: A


NEW QUESTION # 97
In Genesys Cloud, which action should an administrator take if an agent's time-off request conflicts with staffing requirements but meets the agent's scheduling preferences?
Response:

  • A. Approve the request without changes
  • B. Approve the request but remove the agent from other shifts
  • C. Delay the decision until another agent can cover the shift
  • D. Deny the request and provide a reason for unavailability

Answer: D


NEW QUESTION # 98
......

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GCX-WFM Learning Materials: Cloud CX Workforce Management Certification & GCX-WFM Test Braindumps

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